Customization: basic message style

PropertyProperty

Style: Usedesk.Chat.Message

Child attributes:

Name Description Standard value
usedesk_chat_message_avatar_image Sender avatar image style @style/Usedesk.Chat.Message.Avatar.Image
usedesk_chat_message_time_text Message time style @style/Usedesk.Chat.Message.Time.Dark.Text
usedesk_chat_message_name_text Sender name Image style @style/Usedesk.Chat.Message.Name.Text
usedesk_chat_message_date_text Date above message style @style/Usedesk.Chat.Message.Date.Text

Feedback Form settings class - UsedeskOfflineFormSettings:
Property Type Description
noOperators Boolean

All operators are offline

workType WorkType

FF type:
NEVER -never
CHECK_WORKING_TIMES - off-hours,
ALWAYS_ENABLED_CALLBACK_WITHOUT_CHAT - always FF only,
ALWAYS_ENABLED_CALLBACK_WITH_CHAT - always FF + Chat.

callbackTitle String

FF title

callbackGreeting String
FF welcome message
fields List

List of additional fields

topics List

List of ticket topics

topicsTitle String

Subject title

topicsRequired Boolean

The need to choose the topic of the ticket

Filled additional field class - UsedeskOfflineFormSettings.CustomField:
Property Type Description
key String

Key of the additional field

required Boolean

The need to fill in an additional field

checked Boolean

Activity of the additional field

placeholder String

Title of the additional field


FF form class - UsedeskOfflineForm:
Property Type Description
clientName String

Client name

clientEmail String

Client email

topic String Selected ticket title
fields List

Filled additional fields

message String

Client text message


Filled additional field class - UsedeskOfflineForm.Field:

Property Type Description
key String

Key of the additional field

title String

Title of the additional field

value String

The value of the additional field