Knowledge Base Classes

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General Information Chat Knowledge Base List of errors

Knowledge Base Classes

Knowledge Base configuration class - UsedeskKnowledgeBaseConfiguration:

Свойство	Type	Description
urlApi	String	Server API address (standard https://api.usedesk.ru/)
accountId	String	Knowledge Base account ID
token	String	API access token
clientEmail	String	Client email-adress
clientName	String?	Client name

Section class - UsedeskSection:

Property	Type	Description
id	Long	ID section
title	String	Section title
thumbnail	String?	Section icon address
categories	List	List of section categories

Category class - UsedeskCategory:

Property	Type	Description
id	Long	Category ID
title	String	Category heading
description	String	Category description
articles	List	List of articles containing summary information

Article information class - UsedeskArticleInfo:

Property	Type	Description
id	Long	Article ID
title	String	Article title
categoryId	Long	Parent category ID
viewsCount	Long	Number of article views

Article class - UsedeskArticleСontent:

Property	Type	Description
id	Long	Article ID
title	String	Article header
text	String	Article text
categoryId	Long	Parent category ID